The Chinese AI company DeepSeek's chatbot has been removed from major app stores in Italy as regulators seek clarity on its data handling practices. Users attempting to download the app through Apple's store received a message stating it was "currently not available in the country", while Google Play Store users were informed the download "was not supported."
The Italian data protection authority, Garante, has given DeepSeek 20 days to provide details about its data collection methods, storage locations, and intended uses. The regulator specifically wants to understand whether user information is stored in China and how it aligns with European Union GDPR requirements.
Ireland's Data Protection Commission has joined the inquiry, requesting information about DeepSeek's processing of Irish users' data. This dual-country investigation highlights growing European scrutiny of Chinese tech companies' data practices.
DeepSeek's privacy policy confirms that user data is stored on servers in China. The policy states the company uses this information to meet legal obligations and protect user interests. This has raised questions given China's national intelligence law, which requires organizations to assist with state intelligence activities.
The app's rapid rise to popularity - becoming the most downloaded free app in US and UK Apple stores - was marked by its ability to match established AI chatbots' capabilities at lower costs. However, this success was followed by market impact, with leading US tech stocks losing nearly $1 trillion in value after its release.
OpenAI has raised separate concerns about DeepSeek's technology, stating it is investigating whether the Chinese company used unauthorized methods to compress OpenAI's models into a smaller format. The American company noted it is working with the US government to protect its AI technology, citing ongoing attempts by Chinese organizations to replicate US AI models.
While the UK government has left the choice to use DeepSeek to individual citizens, officials say they are monitoring potential national security risks and will act if threats emerge.
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Thomas Gabe
is a seasoned technology editor based in Berlin, Italy. With over 5 years of experience, Thomas excels at making complex tech topics. He holds a Computer Science degree and in his free time, he enjoys experimenting with gadgets and mentoring budding tech journalists.